kim kienitz
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New update caused bugs and made using my device more difficult. I use an automatic cat feeder where you should be able to set a time for it to go off. I can not set any more times, it won't update them. I got this device so I could leave for a few days with out having to worry about it malfunctioning with out know, it will send a message saying power off. The only way you can update times and feeding amount is through the app
6 people found this review helpful
Volcano Technology Limited
April 23, 2024
Dear user, sorry for the inconvenience. Please send your APP account, device ID, screenshot or video of the problem to volcano@volcano-smart.com, and attach a screenshot of this comment to us. Thank you for your support.
Daniel King
On the latest update, there is no way to actually log in on my phone. The login button never becomes clickable, and this is true even for the option to create a new account. There is no option for customer service. Additionally, the app seemed to lack features even when I could log in. Additionally, the apps which are meant to work with the app need to be regularly refreshed in the app or they become unusable. Since there is no customer support, I can only send my complaints here.
2 people found this review helpful
Raymond OConnell
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Up until the last update this app has run my five light switches faithfuly every day. Since the last update a switch becomes unavailable from Google assistant. It will work in smart life, but it doesn't appear as a device on my network. After trying everything else, I replaced the switch. I can run the automations in Smart Life, but not in Google home. There are some disconnects between the two apps.
2 people found this review helpful